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This service is only available to intermediaries.

Intermediaries who forget their passwords (not internal Sales support staff) or have it revoked by entering an incorrect password three times in a row may now reset their passwords themselves after hours.

  • Simply enter your username (d + commission code e.g. d123456).
  • Click on "Reset password".
  • Sanlam will SMS you a new password.
  • Once you've received your new password by SMS, please change the password immediately because you will not be allowed to login again with the SMS password.

Any problems?

Email: salestechnology.support@sanlam.co.za
Telephone: 0860 1000 43
(Technology Support: Monday to Thursday 07:00 - 18:00, Fridays 07:00 - 17:00,
Training support: Monday - Friday 08:00 - 17:00)


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